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Terms of Service

Last updated: 2026-07-22

These Terms of Service govern your use of annesophie.vn and any purchases you make from Anne - Sophie. By using the Site or creating an account (including via Google or Facebook social login), you agree to these terms.

Use of the Site

You must be at least 18 years old, or have the consent of a parent or guardian, to make a purchase. You agree to provide accurate account information and to keep your login credentials secure.

Accounts and Social Login

You may create an account with an email address and password or by using Google or Facebook social login. You are responsible for all activity that occurs under your account.

We may suspend or terminate accounts that violate these terms or are used for fraudulent or unlawful activity.

Orders and Payment

All orders are subject to acceptance and availability. Prices are shown in the applicable currency and may change without notice. Payment is processed securely by our third-party payment providers.

Shipping, Size Exchanges and Custom Fitting

Delivery times and shipping costs are shown at checkout. Size exchanges and custom alterations are handled in accordance with our Delivery & Exchanges policy. As our pieces are crafted with bespoke precision, we accept size exchanges and custom fitting only; returns for refund are not offered.

Intellectual Property

All content on the Site, including text, images, logos and designs, is owned by Anne - Sophie or its licensors and may not be reproduced without permission.

Limitation of Liability

The Site is provided "as is". To the maximum extent permitted by law, we are not liable for indirect or consequential damages arising from your use of the Site.

Contact Us

For any questions about these Terms, contact Anne - Sophie at clientcare@annesophie.vn.

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ANNE - SOPHIE BUSINESS HOUSEHOLD

Business ID / Tax Code: 001194034501

First registered: July 15, 2026

Issued by: Yen Hoa Ward People's Committee

Address: 160 Tran Duy Hung St., Yen Hoa Ward, Hanoi, Vietnam

clientcare@annesophie.vn(+84) 886 15 21 12

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